Providing Effective Feedback

Faculty

Needs Statement

Pharmacy practitioners across the state provide a significant component of experiential education to pharmacy students at their practice sites. Many of these individuals have had no formal training in educational processes. A need exists to provide formal training to develop precepting skills so that there is consistency in the experiential education and evaluation process.

One important skill is providing feedback to students on their performance. Preceptors need to learn strategies to make feedback effective for students, as well as being efficient. The Pharmacy Accreditation Standards require continued training of preceptors. This program will assist preceptors in reviewing and implementing feedback strategies.

Target Audience

Pharmacists who precept students.

Objectives

1. Identify reasons why feedback on performance is important for students, residents, or employees.
2. Describe elements and strategies to provide specific feedback.
3. Discuss delivering feedback for different levels of performance.
4. Differentiate feedback from evaluation.
5. Identify areas for personal improvement in providing verbal feedback.

Accreditation

CPE
The University of Kentucky College of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

This knowledge-based activity has been assigned ACPE # 022-000-11-064-H04-P and will award 1.00 contact hour (0.1 CEU) of continuing pharmacy education credit in states that recognize ACPE providers.

Statements of credit will indicate hours and CEUs based on participation and will be issued online at the conclusion of the activity. Successful completion includes completing the activity, its accompanying evaluation and/or posttest (score 70% or higher) and requesting credit online at the conclusion of the activity. The College complies with the Accreditation Standards for Continuing Pharmacy Education.

Faculty Disclosure

Ann Amerson, PharmD, Anne Policastri, PharmD, Lindsey Lightfoot, Tyler Lanham, Leslie Henson, and Andrea Roe have no relevant financial relationships or conflicts of interest with commercial interests related directly or indirectly to this educational activity and do not intend to discuss any off-label use of a product during this activity.

The staff members of the University of Kentucky HealthCare CECentral office have no relevant financial relationships or conflicts of interest with commercial interests related directly or indirectly to this educational activity.